SCP API - Adding Request
I am an experienced SDP user who is configuring a support center plus enterprise edition install for another business unit. In SDP I was able to add requests using a URL such as this:
https://my.server.com/sdpapi/request/?OPERATION_NAME=ADD_REQUEST&TECHNICIAN_KEY=00000000-0000-0000-0000-000000000000&INPUT_DATA=<Operation><Details><requester>Bob Barker</requester><subject>The Price is Right</subject><description>blah</description><category>category</category><subcategory>subcategory</subcategory><item>item</item><priority>P3</priority><site>Site</site><group>TestTeam</group><department>IT</department><SLA>SLA</SLA></Details></Operation>
When trying to translate this same functionality over to SCP I used this URL:
https://my.server.com/api/xml/addRequest?apikey=00000000-0000-0000-0000-000000000000&<email>email@email.com</email><subject>API</subject><description>description</description>
However it throws error "4002 - HTTP Post Request is required to perform this operation"
What am I doing wrong?
https://my.server.com/sdpapi/request/?OPERATION_NAME=ADD_REQUEST&TECHNICIAN_KEY=00000000-0000-0000-0000-000000000000&INPUT_DATA=<Operation><Details><requester>Bob Barker</requester><subject>The Price is Right</subject><description>blah</description><category>category</category><subcategory>subcategory</subcategory><item>item</item><priority>P3</priority><site>Site</site><group>TestTeam</group><department>IT</department><SLA>SLA</SLA></Details></Operation>
When trying to translate this same functionality over to SCP I used this URL:
https://my.server.com/api/xml/addRequest?apikey=00000000-0000-0000-0000-000000000000&<email>email@email.com</email><subject>API</subject><description>description</description>
However it throws error "4002 - HTTP Post Request is required to perform this operation"
What am I doing wrong?
Topic Participants
gdresser
SupportCenter Support
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?