Scheduler
Hi,
We would like to see more functionality in the Scheduler, currently it can be used to enter the Support Rep availability but we would like to use it as Task Scheduler so it can display the availability, tasks, standby duty, etc. Ideally it should reflect the appointments of all engineers in one display, where one engineer can have multiple appointments or tasks during one day in different time slots.
Is it possible to implement such functionality?
Thanks,
We would like to see more functionality in the Scheduler, currently it can be used to enter the Support Rep availability but we would like to use it as Task Scheduler so it can display the availability, tasks, standby duty, etc. Ideally it should reflect the appointments of all engineers in one display, where one engineer can have multiple appointments or tasks during one day in different time slots.
Is it possible to implement such functionality?
Thanks,
Topic Participants
Halcyon
SupportCenter Support
Arun Kumar R
nezbor
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