I think I have seen a request for this around the forums before, But I will suggest it anyway.
Can I ask for the ability to have scheduled requests? I want to have various maintenance tasks scheduled for a monday morning for each client. I would like this to be requests in Support Center, rather than appointments in Outlook, so that the jobs appear on the reports I run for my clients.
Being able to create one appointment and say "I want this request created each monday morning at 9am" would be really handy.