Scheduled Backup fails occasionally
I would like some help to figure out why the backup fails occasionally.
Build is 8015, but this has happened in the past with 8013 and 8010 I believe.
Database is MySQL
My backup configuration is as follows:
Just a database backup, no file attachments.
Error is as follows:
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java.io.IOException: The specified network name is no longer available at java.io.FileOutputStream.write(Native Method) at java.util.zip.ZipOutputStream.writeInt(Unknown Source) at java.util.zip.ZipOutputStream.writeEXT(Unknown Source) at java.util.zip.ZipOutputStream.closeEntry(Unknown Source) at java.util.zip.ZipOutputStream.putNextEntry(Unknown Source) at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1675) at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1652) at com.adventnet.servicedesk.tools.SDBackUp.zipDirectory(SDBackUp.java:1652) at com.adventnet.servicedesk.tools.SDBackUp.endBackup(SDBackUp.java:522) at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:97) at com.adventnet.servicedesk.setup.task.ScheduledBackupTask.executeTask(ScheduledBackupTask.java:88) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)
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Let me know if you need any more information.
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Thanks,
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Joe Ness