Scanning Printers with SDP 8.0
Three issues:
1. If i do a network scan using local credentials with username blank and password blank (HP printers dont have password set), none of the printers get scanned properly.
2. I can scan printers individually by hitting the scan now button in the Assets > Printers view. This succesfully discovers and creates a new printer asset by specifying the printer IP, local credentials and telnet. However when I go to update the asset by clicking into it and hitting scan now i get the message "FAILURE :No response received from the IT Asset. Probably the IT Asset is switched off or does not exist."
3. Is there a way to update a printer's known IP address or do you have to rescan the new ip address and reconcile the two assets?
Am i doing something wrong or this type of automatic printer scanning broken and they must be done individually? Let me know thanks.
1. If i do a network scan using local credentials with username blank and password blank (HP printers dont have password set), none of the printers get scanned properly.
2. I can scan printers individually by hitting the scan now button in the Assets > Printers view. This succesfully discovers and creates a new printer asset by specifying the printer IP, local credentials and telnet. However when I go to update the asset by clicking into it and hitting scan now i get the message "FAILURE :No response received from the IT Asset. Probably the IT Asset is switched off or does not exist."
3. Is there a way to update a printer's known IP address or do you have to rescan the new ip address and reconcile the two assets?
Am i doing something wrong or this type of automatic printer scanning broken and they must be done individually? Let me know thanks.