scanning network
Evaluating the ServiceDesk Plus software I am unable to scan the network for workstations. More precisely, I don't receive any information when I scan.
I get the message Failure: Either access denied for the user or the remote DCOM option might be disabled in the workstation.
I searched the forum and found postings regarding this issue. I followed the instructions given but I am still unable to get the information.
We don't have a domain, but do use workgroups for our 4 divisions.
I have 18 days left of the evaluation and would like to get this issue resolved so I might ask for approval to purchase.
I get the message Failure: Either access denied for the user or the remote DCOM option might be disabled in the workstation.
I searched the forum and found postings regarding this issue. I followed the instructions given but I am still unable to get the information.
We don't have a domain, but do use workgroups for our 4 divisions.
I have 18 days left of the evaluation and would like to get this issue resolved so I might ask for approval to purchase.
Topic Participants
TheresaSchonert
tomstone_me
ankit
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