Scanned workstations not getting reconciled

Scanned workstations not getting reconciled

Hi -
 
It appears that workstations are no longer automatically being reconciled when scanned.  Our procedure thus far has been to enter the Service Tag for the asset created by the PO.  When a workstation with that Service Tag is scanned, the machines were automatically reconciled, but this does not happen now.  Is this a known issue or did something else change?
 
Thanks!

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