Hi everyone,
We are in a process in which we are trying to make our servicedesk more clean and effective, with regards to both reporting and usage.. We have been looking at the software part of the assets, and came across a problem, which is how do we make software "bloatware"/unmanaged software disappear from the servicedesk? e.g. I can see that I can add them to excluded, but that doesn't "remove" the software from the inventory, which is a bit messy.. Does anyone want to share how they use the software asset module and how you do reporting on software asssets?