SC+ Service Won't Start - URGENT

Hi,
We have been trialling SupportCentre Plus (Free Version) for the past few weeks and we have been using it heavily and are very close to purchasing the software. However, this morning the Service is failing to start and is giving the following errors -

Event Type: Error
Event Source: supportcenter
Event Category: wrapper
Event ID: 100
Date: 11/03/2008
Time: 9:38:58 AM
User: N/A
Computer: SBSERVER
Description:
There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.

Event Type: Error
Event Source: supportcenter
Event Category: wrapper
Event ID: 100
Date: 11/03/2008
Time: 9:38:58 AM
User: N/A
Computer: SBSERVER
Description:
There may be a configuration problem: please check the logs.

I have attached the logs.