Saving Email Attachments automatically
I have been asked to investigate the potential of automating the saving of email attachments in the helpdesk. When our mailbox receives emails they are sent to the helpdesk which creates calls from them. The team then have to save the attachments to the helpdesk before closing the call. Is there a way that this can be automated and if so could you please point us in the right direction.
Topic Participants
tracey hassell
Sriram K.S
josh.smits
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