SAR and Security Incidents module
With the introduction of GDPR we need an easy way to manage SAR (service access requests) so creating a workflow that manages any such request so that the staff concerned are chased and deliver the information within the time scales, it would also enable us to make sure and have an audit trail to prove we have done this correctly.
also on the same request of a security incident module - https://pitstop.manageengine.com/portal/community/topic/feature-request-for-servicedesk-plus-both-on-demand-and-on-premise-versions
also on the same request of a security incident module - https://pitstop.manageengine.com/portal/community/topic/feature-request-for-servicedesk-plus-both-on-demand-and-on-premise-versions