SAML 2.0 or UPN for SDP

SAML 2.0 or UPN for SDP

Any news for supporting SAML 2.0 in the onprem versions of Servicedesk Plus? This would be sweet to use with ADFS. Either this or at least supporting userprincipalname is a strong recommendation from my side. Samaccountname is a bit pre historic by now and a modern application as SDP should support UPN.

There are a few half ways around it for example with setting up SSO, but that will only support domain joined machines. The other way is to configure LDAP to use a custom login attribute label, set to userprinciplename. LDAP on the other hand, only supports a very limited number of supported attributes. I´ve tried to customize the db for more attributes but I believe it´s hard coded in the application what to import.

Samaccountname is also hard coded in the sdp app. Wouldn´t it be a really simple thing to just let an admin choose which attribute label to use for logon and import?

Cheers / T

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