A job start with lead, opportunity, proposal, sale, installation and manitenance (support). There is a possibility of importing the sales details from CSV. We do not understand what that means, as sales do not appear anywhere in SC+?

It would be nice to have a sales in SC+, so opportunity can be transformed to sale which could be transformed to installation.

But if one has many leads and opportunities, pending request list become huge: support and opportunity request should be separated.