Running Servicedesk and OpManager on the same server

Running Servicedesk and OpManager on the same server

I am having difficulty getting Servicedesk running on port 80 on an IP address I am specifying in TrayIconInfo.xml.

The situation is that OpManager is running on a primary IP on a particular interface using port 80. Servicedesk has then been installed on the same server but I have tried binding it to a secondary IP on the same interface also using port 80 and it doesn�t work. What seems to happen is that Servicedesk does bind to the IP specified, but also binds to the primary IP used by OpManager. So, if I type http://opmanager I get OpManager on port 80, but if I type http://opmanager:8080 I get Servicedesk. It seems to be ignoring the port 80 I have specified in the xml file.

Anyway, I then tried using the ChangeWebServerPort.bat script to change the port to 80 http and got the message �port 80 is already in use�. It seems to be trying to bind to the primary ip with port 80 instead of the secondary one specified in the xml file.

I have been told by our local Servicedesk reseller that this is due to the port being bound to an interface in Servicedesk/OpManager. This is not true in general of Apache/Tomcat so is there any way round this problem?

Thank you to anyone who can help.







                    New to ADSelfService Plus?