I have a problem on running service desk 7 (last update)on windows 2003 R2. after installation it work properly but after then, the service hangup. when I check the server I can see many icon of servicedesk in tray icon that are not startet successfuly but service of manage engin is in start status in services. also it does not work after stop and start again. can anybody help me how can I resolve this problem? FYI, it was work properly before , and this is a new problem appear after update to servicepack 18 also I can not downgrade to previous one (17).