Hello,

 

I have successfully created a report that shows me how many tickets have been created, how many tickets have been closed and how many are still open at the end of each month.

 

My issue is that for the open tickets, I want to know how many are still open at all times..here is an example:

 

My report says I have 39 tickets opened. We closed 32. Basic math will tell you 7 tickets were still open. However, I want to know ALL of the tickets that are still open, because there are possibly 13-15 tickets still open at the end of the month, meaning that there are still tickets open from previous months that arent included in the report.