Rule to convert Incident to Service Request
Hello,
Is there any way to convert inbound e-mail incidents to Service Requests? A solution can be found here: https://resources.manageengine.com/resources/resource/python-create-service-requests-by-email
However, We would like to have this feature part of SD instead of custom additions. Please advice.
Regards,
Annfinn
Is there any way to convert inbound e-mail incidents to Service Requests? A solution can be found here: https://resources.manageengine.com/resources/resource/python-create-service-requests-by-email
However, We would like to have this feature part of SD instead of custom additions. Please advice.
Regards,
Annfinn
Topic Participants
Annfinn Thomsen
alagarraja a
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?