It would be useful to be able to restrict who can see additional fields for users. We have a situation where we need some tech support staff to have access to private information that our organisation wishes to store in SDP.

 

For example, for password resets, our users telephone in and we ask them a series of questions to identify themselves. These questions include some for wich only that user should know the answer.

 

Under the way technician roles are currently defined, we cannot rerstrict who can and cannot see requester/technician additional fields