Hi,

            I have two questions about roles:

1. When a user has 2 roles associated to him they take the least permissions? I read that on http://forums.manageengine.com/#topic/49000004260332  I think that it was batter that the permission take the most of both no?
2. I want some users to have access to dashboard including “Helpdesk” area… but I just can achieve that when users have full admin rights, and It’s not what I want.