Robo Technician - What can it do?
The manual is a little open about the functionality offered by Robo Technician, the example given being it knows how to do a Active Directory password reset.
The manual states there are three sections, Task options, Action on Success and Action on Failure. I take it the Action sections are for what to do in SD+ , and the Task options are what you want the Robo technician to physically do ( eg reset the AD password )
Can you tell it to log onto a environment via telnet, issue a series of commands and log out, effectively to reset passwords on a non windows environment for instance.
Or could it go to a website and issues a series of commands ( type text into forms etc ) and capture the result and report that back to a user, and possibly capture the same info into the raised incident ?
Is the best way to speak to reseller and get eval licence key for this and try it all out?
Kind Regards,
Andy
The manual states there are three sections, Task options, Action on Success and Action on Failure. I take it the Action sections are for what to do in SD+ , and the Task options are what you want the Robo technician to physically do ( eg reset the AD password )
Can you tell it to log onto a environment via telnet, issue a series of commands and log out, effectively to reset passwords on a non windows environment for instance.
Or could it go to a website and issues a series of commands ( type text into forms etc ) and capture the result and report that back to a user, and possibly capture the same info into the raised incident ?
Is the best way to speak to reseller and get eval licence key for this and try it all out?
Kind Regards,
Andy