Robo Technician Issue
Hello,
We are currently on a trial using Robo Technician, it seems pretty straight forward to set up but we have experienced an issue where we are unable to use the password reset types:
We are currently on a trial using Robo Technician, it seems pretty straight forward to set up but we have experienced an issue where we are unable to use the password reset types:
- Typed Password
- Same as Username
- Blank
When we use these it throws an error:
FAILURE :Password reset failed. Unknown/Unexpected Error occurred OnFailure Tasks were executed successfully.
With the random password one, if its selected it does appear to reset the password but on attempting to enter the password again it doesn't seem to accept it. However this is not the preferred selection anyway so we really need to get one of the above three options working.
Has anyone had this before? Can anyone help?
Thanks,
Matt