Roadmap Idea's - AdventNet, how do you handle osuggestions ?
Hello,
I have suggested several additions to service desk, and have been told to add these to the Roadmap Idea suggestion page.
http://roadmap.manageengine.com
A lot of Roadmap Ideas have had many votes, and I have also voted on many other very good suggestions.
Please tell us what is your procedure for dealing with our suggestions ? I get the feeling a lot of good old suggestions have been overlooked. Many of the suggestions in the Roadmap Idea's are very good, and simple, and still not implemented ?
Here are 2 of mine, and some others, a lot of these requests are 2 years old and have a lot of votes but are STILL not in the road map ?
http://roadmap.manageengine.com/story.php?title=Auto_suggest_MERGE_for_cases_with_a_similar_Subject_Line_
http://roadmap.manageengine.com/story.php?title=Email_template_for_when_Notes_Added_to_a_case-1
http://roadmap.manageengine.com/story.php?title=Copy--paste_print_screens_in_a_request
http://roadmap.manageengine.com/story.php?title=Colour_the_Notes_button_on_request_so_it_stands_out_more
http://roadmap.manageengine.com/story.php?title=A_link_to_the_original_request_should_be_present_in_reminders_tasks_and_notes
http://roadmap.manageengine.com/story.php?title=Notifications_for_on-hold_service_requests
I have suggested several additions to service desk, and have been told to add these to the Roadmap Idea suggestion page.
http://roadmap.manageengine.com
A lot of Roadmap Ideas have had many votes, and I have also voted on many other very good suggestions.
Please tell us what is your procedure for dealing with our suggestions ? I get the feeling a lot of good old suggestions have been overlooked. Many of the suggestions in the Roadmap Idea's are very good, and simple, and still not implemented ?
Here are 2 of mine, and some others, a lot of these requests are 2 years old and have a lot of votes but are STILL not in the road map ?
http://roadmap.manageengine.com/story.php?title=Auto_suggest_MERGE_for_cases_with_a_similar_Subject_Line_
http://roadmap.manageengine.com/story.php?title=Email_template_for_when_Notes_Added_to_a_case-1
http://roadmap.manageengine.com/story.php?title=Copy--paste_print_screens_in_a_request
http://roadmap.manageengine.com/story.php?title=Colour_the_Notes_button_on_request_so_it_stands_out_more
http://roadmap.manageengine.com/story.php?title=A_link_to_the_original_request_should_be_present_in_reminders_tasks_and_notes
http://roadmap.manageengine.com/story.php?title=Notifications_for_on-hold_service_requests