RLC transition for Requester

RLC transition for Requester

Hi,
I want to design RLC for requests that requester in resolve status can reopen and claim on request by click transition button. I know requester can add replay and reopen request, but I want to clear this for requester by transition button. Is there such a possibility? Do you have any solution like this?

SDP v14.1.01
DB MS SQL

Thanks for helping
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