RLC transition for Requester
Hi,
I want to design RLC for requests that requester in resolve status can reopen and claim on request by click transition button. I know requester can add replay and reopen request, but I want to clear this for requester by transition button. Is there such a possibility? Do you have any solution like this?
SDP v14.1.01
DB MS SQL
Thanks for helping
New to ADSelfService Plus?