Rich text formatting issues with reply templates

Rich text formatting issues with reply templates

So whenever I get asked to create a reply template, I usually received them through either a request or an personal email. I then copy the text into the reply template editor. The text is never formatted the same as the original once it's copied and pasted. Is their a solution to this? This takes up a considerable amount of my time which could be spent elsewhere.

SDP 9.3 Build 9320
MSSQL database

Thanks

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