[RHEL 8] Upgrade to 10500 fails, and service autostart fails
Service auto-start fail:
Followed the instructions here. When I reboot my server this is what I see upon running "Service status servicedesk" and the site is not accessible however the service shows as "active" status.
- Feb 23 05:28:39 ip-Addr-internal systemd[1]: Starting SYSV: Run the ServiceDesk-Plus program...
- Feb 23 05:28:39 ip-Addr-internal servicedesk[980]: Starting AdventNet ManageEngine ServiceDesk-Plus
- Feb 23 05:28:39 ip-Addr-internal systemd[1]: Started SYSV: Run the ServiceDesk-Plus program.
- Feb 23 05:28:39 ip-Addr-internal servicedesk[980]: /etc/rc.d/init.d/servicedesk: line 28: /var/log/servicedesk-plus.log: Permission denied
However if i manually run "sudo /etc/init.d/servicedesk start" everything starts up and works just fine without these errors. It's a clean install of RHEL 8 w/ all updates.
Upgrade to 10500 fails:
This what I see when upgrading to 10500;
- Upgrading PostgreSQL Completed extracting 15% Completed [|] [-]Error occured while migrating postgres database.100% Completed [-] 98% Completed [/]ed [|]Uninstallation Completed
The SDP logs don't show anything special but i am seeing this in
/opt/ManageEngine/ServiceDesk/pgsql/data/pg_log
- LOG: shutting down
- LOG: database system is shut down
- LOG: database system was shut down at 2020-02-23 05:27:48 UTC
- LOG: database system is ready to accept connections
- LOG: autovacuum launcher started
- ERROR: database "servicedesk" already exists
- STATEMENT: CREATE DATABASE "servicedesk"
- FATAL: role "ec2-user" does not exist