Revoking the service pack 14610

Revoking the service pack 14610

Dear users,

We have revoked the service pack and installation file for build 14610 from our website as customers using ServiceDesk Plus connected to MSSQL server in their environment have reported issues due to inconsistent connectivity with the database post upgrade.

Our team is analyzing the reported issues to identify the root cause and a fresh service pack will be released upon fixing the reported issues. In case, you have already downloaded the service pack for build 14610, we request you not to upgrade the application until further notice and stay on build 14600.

We appreciate your understanding.

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