Hello Everyone,

We’re introducing an important change in Analytics Plus Cloud – the User Addition workflow is being revamped to an Invite-based model. This update is aimed at improving security, control, and user management.

We are replacing the existing direct User Addition flow with an Invite-based process:

• An invitation email will be sent when a new user is added or when a view is shared with a user who does not yet have access.
  

• The invited user must accept the invite to get associated with an org and view reports that are shared with them.

• Prerequisite: The user should have a ManageEngine account. If not, they will be prompted to sign up to ManageEngine and accept then accept the invite.

• The invite links are valid for 7 days.

• Users who haven’t accepted the invite will appear with a ‘Pending’ tag next to their name in the User Management section.
  

Change in Sharing Views  

The change also affects how sharing views with external users works:

When a view is shared with someone outside your org, they will receive two emails:

• First: An invite to join your org 

• Second: A link to access the shared view
  

The user cannot access the view until they accept the invite to join your org.

Rollout Plan  

• This new model is already live for all newly created organizations.

• The rollout for existing (old) organizations is planned in the coming weeks.

Please note: The UI and user flow are tentative and subject to change based on feedback and improvements during this transition phase