Restrict Technician to Resolve incident opened by Him
Dears ,
How i can Restrict a Technician to resolve a case opened by him ?
Ex : i am a technician & i opened a case for Group XXX ,
I need to make restriction not allow me to resolve the incident .
thank you
How i can Restrict a Technician to resolve a case opened by him ?
Ex : i am a technician & i opened a case for Group XXX ,
I need to make restriction not allow me to resolve the incident .
thank you
Topic Participants
Khallad
Dinesh Bhaskaran
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