Restoring Data Issue - Urgent

Restoring Data Issue - Urgent

Dear,

We have bought Professional License of Service Desk Plus 3 months Ago, Registered on Email: xxx

Here is the issue:

We re-installed the Service Desk Plus (as we formatted the machine) 8.1.0 Build 8111 Version, and while trying to Backup from Restored Data, as procedure given on Service Desk Web, The message Appears "Trying to restore data" then the Cmd Prompt and restoring box goes off.

I have tried many times with about 4 different Restored Data Files.

Note: No error Comes, just windows become closed.

Please Help us as Soon as possible.

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