Hi,

The UI changes to SDP have delayed our ability to upgrade to the latest version for several months, but we are finally ready to move ahead.

I want to ensure that the upgrade proceeds smoothly so I want to move my production data into my development environment and run the new version against that. Unfortunately there does not appear to a tool to upgrade a database from pervious versions to current, so my only option is to downgrade the development environment back to the current production version (V9.2 Build 9230) and then restore a backup of the production data to it.

Well, I got the old version running, but after restoring the data, SDP will not start.

When I tried the "run" batch file, "AdventNetServiceDesk" was [CREATED] but then [FAILED] when attempting to start.

Where do I look to find out why it failed this time?

My plan is to immediately turn off the mail fetching once if finally does start, since I expect that it has my production settings configured. Is there a place I can change these settings before trying to star SDP so it doesn't pick up production information in error?

Thanks and regards

Dave