We had an issue with a server and had to reinstall Servicedesk plus.  We have installed servicedesk, which worked fine.  Logged in as default login, re-added the license and then logged out and shutdown servicedesk.  We then ran the restoredata.bat, which seemed to restore ok.  Now when we try and restart it, it hangs on the splash screen after getting about 90 of the way through and if I go into startout.log in the bin folder, it keeps coming up with requestScheme is http every 3 secs.

Any ideas on how we can fix this? Is there a way of manually exporting info from the backup and importing into a new install of sdp?  I'm not really that bothered with losing the helpdesk requests, I'm more worried about all the resolutions we had.

Cheers

Tama