Hi,
I have built a new VM to host a new install of SD+ and want to restore the configuration and data. I've tried downloading the original version I installed on the old server, updated it to the same version as the old server and tried to restore from the backup I took yesterday.
The backup appears ok but is in two parts. Is that normal?
When I try to restore the data and config from the backup files, I get a dialouge box that asks if I am restoring the data in production build. I answer yes and the data extraction appears to take place but I do not get a "Done" when the extraction completes. If I start the new install of servicedesk +, I can see none of the data or configuration I backed up. Is there anything I can do to check if I've missed something??
I'm following this guide
Thanks