restore process fail

restore process fail

Hello:

Y had a problem with my HD and i changed it an installed a new one and installed the new version of the support service plus but when i try to restore the backup o guet this message:

t>
INFO: netutilsData :: {RELEASE={version=5.5.0}, BUILD={number=5507}}
28/11/2006 09:50:41 PM com.adventnet.servicedesk.server.utils.SDDataManager <ini
t>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=AdventNet Manage
Engine ServiceDesk Plus}}
The server buildNumber is 5507
stopMysqld >>>>> true
Sorry, data cannot be restored. The data to be restored is not compatible with t
his installation of AdventNet ManageEngine ServiceDesk Plus
Press Enter to exit ........


what can i do to recover all the data .......

Thx.

Alan




















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