Dear All,

I am running /home/ManageEngine/ServiceDesk/bin/backUpData.sh and I got a new folder named

backup_postgres_9041_fullbackup_05_02_2015_21_52 inside

/home/ManageEngine/ServiceDesk/backup

I have 2 questions:

-        Does the backup file also included the SDP configurations (such as: Business Rules, Roles, Requests, Solutions, Requesters, Technicians, Support Groups, SLA, etc.?)

-        In case something unwanted happened and I have to rebuild a new SDP server, how do I restore the backup file that I mentioned above into it?

I need advise, many thanks in advance.

 Win