Restart Required for Probe-Installed Machines/Servers

Dear Customers,

We've released critical updates to the probe, requiring a machine restart to enhance performance, security, and seamless operation

The probe will continue to function without a restart for a grace period of one month from today. However, after this deadline, your probe instances may lose connection to our servers if the machine hasn't been restarted.

We strongly recommend you schedule a downtime and restart your probe-installed machines as soon as possible to complete these essential updates. Once restarted, your probe instances will be fully updated and ready for future enhancements.

How to Identify Probe-Installed Machines:

Go to Setup > Probes & Discovery > Probes.
The list view will show the host machine names where each probe is installed.

Note: If you have multiple probe instances on different machines, all associated machines must be restarted within the one-month deadline.

Your prompt action is crucial to maintaining the stability and functionality of your future updates. If you have any queries, please feel free to reach us at servicedeskplus-cloud-support@manageengine.com

Thanks and Regards,
ServiceDeskPlus Cloud Team