REST API technician key invalid.
Hi, I'm sending the following URL through curl:
http://myserver.mydomain.org/sdpapi/request/6822/?OPERATION_NAME=GET_REQUEST&TECHNICIAN_KEY=09FE...F87
And I am getting the following error message back:
<operation name="GET_REQUEST"><result><status>Failed</status><message>Technician key in the request is invalid. Unable to authenticate.</message></result></operation>
My boss emailed me the key and I've double checked it. Do we have to activate it or something?
Do you have any suggestions as to what might be going wrong?
Thanks,
BRL
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