REST API issue updating the ISVIPUSER field
I have no problem updating fields with the API, however I just ran into a issue recently where I would like to set the VIP User flag as true when making a ticket that belongs to a certain group. I make the request but the field stays as "No".
Here is my code:
OPERATION_NAME=ADD_REQUEST&format=xml
TECHNICIAN_KEY:XXXXXXXXXXXX
TECHNICIAN_KEY:XXXXXXXXXXXX
&INPUT_DATA=
<Operation>
<Details>
<ISVIPISER>Yes</ISVIPUSER>
</Details>
</Operation>