REST API Error - GET_REQUEST
I have successfully added requests using the API. Now I'm in the process of retrieving data from the REST interface.
I am accessing http://<service desk server>/sdpapi/request/<ticket number>
I am sending the following POST attributes:
- OPERATION_NAME=GET_REQUEST
- TECHNICIAN_KEY=<valid key here>
Here's the output I'm getting:
<operation name="GET_REQUEST">
<result>
<status>Failed</status>
<message>Error when performing required operation.</message>
</result>
</operation>
I'm not seeing any usable information as to what happened with the API. There are no log entries being returned in the system log.
Can anyone point me in a good direction?
New to ADSelfService Plus?