Client Name

Billable to Client

These fields have spaces in them and we don't know what XML element name to set in order to populate them on a post to ADD_REQUEST. We changed the name of Client Name to Client_Name and it worked fine.

Below is the post XML we use, prior to encoding. Obviously, the spaces in the two fields is causing the problem. 

<Operation>

    <Details>

        <requesttemplate>New Report Request</requesttemplate>

        <requester>A Name</requester>

        <subject>**TEST** REST API Testing[ttid: 1127,217]</subject>

        <description>Some Description</description>

        <priority>Medium</priority>

        <client name>Client Name</client name>

        <billable to client>Yes</billable to client>

        <interestedparty> bpm@lenderlive.com</interestedparty>

        <group>Reporting Services</group>

        <category>Reporting Services</category>

        <subcategory>Report Distribution</subcategory>

        <item>Addition</item>

        <status>Open</status>

        <division>Division Name</division>

        <site>Site Name</site>

        <department>Department</department>

        <service>email</service>

    </Details>

</Operation>

 

When we do a GET_REQUEST, the XML returned shows the name with a space.