Rest API Add new request with login requester
what add new request with login requester?
- {
"operation": {
"details": {
"requester": "Shawn Adams",
"subject": "Specify Subject",
"description": "Specify Description",
"requesttemplate": "Unable to browse",
"priority": "High",
"site": "New York",
"group": "Network",
"technician": "Howard Stern",
"level": "Tier 3",
"status": "open",
"service": "Email"
}
} -
{
"operation": {
"details": {
"requester_login": "ldap_account",
"subject": "Specify Subject",
"description": "Specify Description",
"requesttemplate": "Unable to browse",
"priority": "High",
"site": "New York",
"group": "Network",
"technician": "Howard Stern",
"level": "Tier 3",
"status": "open",
"service": "Email"
}
}
If ldap have matching names , the system picks the first in the list.
User ID is a unique field.