Dear Help,
The following MSSQL statement below produces report 1. We would like it amended to produce report 2 please. It’s important however that the ‘Responded Date’ is not the automatic generated response from the application. It has to be a note or work log entry from a technician.
Thanks for looking,
Stef
SELECT wo.WORKORDERID "Request ID",ti.FIRST_NAME "Technician",dateadd(s,wo.CREATEDTIME/1000,'01-01-1970') "Created Time",dateadd(s,wo.COMPLETEDTIME/1000,'01-01-1970') "Completed Time",dateadd(s,wo.RESPONDEDTIME/1000,'01-01-1970') "Responded Date" FROM WorkOrder_Threaded wot INNER JOIN WorkOrder wo ON wot.WORKORDERID=wo.WORKORDERID LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN SDUser td ON wos.OWNERID=td.USERID LEFT JOIN AaaUser ti ON td.USERID=ti.USER_ID WHERE (wot.THD_WOID=wot.WORKORDERID)
Report 1
| Request ID |
Tech |
Created Time |
Completed Time |
Responded Time |
| 209 |
Anita Kurniadi |
2009-07-14 04:11:32.0 |
2009-08-06 03:41:20.0 |
2009-07-14 04:11:33.0 |
Report 2
| Request ID |
Tech |
Created Time |
Responded Time |
Completed Time |
| 209 |
Anita Kurniadi |
14/07/2009 4:11:32 PM |
14/07/2009 4:11:33 PM |
06/08/2009 3:41:20 PM |