Would it be possible to expand on the current maximum limit of 20 resolution templates? All it requires at the moment is for 10 different resolver groups to face 2 common issues each to reach the maximum capacity of resolution templates available. It would be beneficial to larger organisations (especially those with external contractors as resolver groups) to have additional capacity in this regard to speed up and standardise resolutions which then lends itself to more automation.

Additionally, is there a similar maximum capacity on the number of reply templates?