Resolution tab on requests is defaulting to Solutions instead of the Resolution

Resolution tab on requests is defaulting to Solutions instead of the Resolution

I'm not sure when this was added, but whichever build added the light bulb the the Resolution tab also made it default to showing Solutions when clicked, instead of the box to type a resolution. This is really annoying for us, because with the types of requests we receive we can rarely just add a pre-made solution, so we end up typing one almost every time so it was preferred to have it default there.

Is there any way to return it to the original behavior? So that it opens to Resolution within the Resolution tab instead of Solutions?



I'm on  9.2  Build  9235

                  New to ADSelfService Plus?