Resolution submitted by :301
In a CLOSED ticket, the Resolution tab states:
"Resolution submitted by :301"
"301" is the ID for my SupportRep account. This needs to be interpreted by the application and modified to state my name, not some obscure ID number. You can click on the 301, which is hyperlinked, to display my SupportRep info - but having a NAME shown there would be more beneficial.
"Resolution submitted by :301"
"301" is the ID for my SupportRep account. This needs to be interpreted by the application and modified to state my name, not some obscure ID number. You can click on the 301, which is hyperlinked, to display my SupportRep info - but having a NAME shown there would be more beneficial.