Resolution notes via powershell email script

Resolution notes via powershell email script

Hi all,

I'm trying to get a powershell script (that I've found from the script site) working as a custom trigger for certain circumstances to send an email.

I've got it all up and running and working great apart from I want it to have the notes from the resolution field in the email.

I can see that certain objects are populated and working as expected. I just can't seem to get that field working.

For example if I tell it to include $obj.request.TECHNICIAN it includes the assigned technician in the email. So I've assumed $obj.request.RESOLUTION would include the resolution notes as $RESOLUTION is the field I would include if I was to do it direct in SDP. I'm assuming it's just a slightly different field I need to type in perhaps?!?!

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