Requirement for HR and Facilities Department to use Service Desk plus

Requirement for HR and Facilities Department to use Service Desk plus

Hi Guys

We have a requirement where by our HR and Facilities departments would like to start using service desk plus for logging issues that their customers have.

We would want to be able to segregate the IT/Facilities and HR tickets/changes etc separately so that it appears like separate instances once the customer has logged a self service ticket. We don't want HR changes to be mixed in with IT changes

Is this possible?


Thanks


Andy

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