I had another topic out here that i think was to specific and wasn't getting a response. 

What i really want to know is if i want to do a custom import or assets using the scannedxmls folder in servicedesk, what information needs to be contained in that file? I want to use an API to pull some host information to get imported into assets. I can create an XML file from the GET information in the API call. When i tried this it failed to import. my XML file changed to Failed_Hostname#_#serialnumber.xml in the folder. 

I'm using manageengine doesn't like my XML file. Is there a standard format for custom building these XMLs?