required fields
Hello,
I have just noticed a bug when completing a call. I started to create a ticket that would be closed as I opened it, and forgot to select a required field; it gave me the notice that the required field had not been completed, but instead of keeping me at the create call screen, it created the ticket without the required fields.
Could someone please test this and let me know.
thanks
Pete
I have just noticed a bug when completing a call. I started to create a ticket that would be closed as I opened it, and forgot to select a required field; it gave me the notice that the required field had not been completed, but instead of keeping me at the create call screen, it created the ticket without the required fields.
Could someone please test this and let me know.
thanks
Pete
Topic Participants
petera
AndrewKopera
stefan.sehlberg
ServiceDesk Plus
mamaopapai