Requests received by email DO NOT APPEAR

Requests received by email DO NOT APPEAR

When requests are picked up by the system via email they are deleted and the details of the email are not added to the system so we end up losing the job request.

Nothing is shown in the System Log Viewer. It was working fine when we ran 5004 but it has been experiencing this problem since upgraded to 5007. We are now on 5008 and fully licensed (although we have been licensed since 5004).

Please does anyone have any suggestions?



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