[Requests, problem, changes] - Can not Locate the CIs exactly

[Requests, problem, changes] - Can not Locate the CIs exactly

1. A asset which installed many softwares, if one or two software have a change, e specially during  evaluating risk, how to locate to the CIs exactly?
2. For problem, how to locate to the CIs exactly when technician analyze the reasons ?

I konw servicedesk-plus must have solutions for these case. But only
position to assets should not be a solution for these case.

Could share your desgin, thinking or solution?

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